How can we help?
Answers to the questions we hear most, and a direct line to us for everything else.
Contact us
Email support@tabletap.mk and a real person will get back to you, usually within one business day. Venue partnership questions go to partners@tabletap.mk.
Frequently asked questions
How do reservations work?
Pick a venue, choose your party size, date and time, and send the request. The venue reviews it and confirms — you'll get a notification and a booking code, and your table is held for a standard three-hour window.
Is TableTap free?
Yes. TableTap is free for diners — no booking fees, no subscriptions. You pay the venue for your food and drinks, exactly as you would without the app.
How do I change or cancel a booking?
Open Bookings in the app, choose the reservation, and cancel or request a new time. Until the venue approves a time change, your original booking stays confirmed.
How does loyalty work?
Participating restaurants award points each time they confirm your reservation. Points belong to that restaurant, never expire, and unlock rewards like free drinks, desserts and discounts as you reach Silver, Gold and Diamond tiers.
How do I delete my account?
Go to Profile → Settings in the app and choose Delete account, or email support@tabletap.mk from the address on your account. Deleting your account removes or anonymises your profile and account details.